Thank you for shopping with Traciy. We aim to provide a convenient and reliable shipping experience for every customer.
Shipping Rates
We currently offer the following shipping options:
| Order Value | Shipping Method | Shipping Fee |
|---|---|---|
| $0.00 – $59.99 | Standard Shipping | $6.00 |
| $60.00 and above | Free Shipping | FREE |
| Any Order Value | VIP Fast Shipping | $11.00 |
Free Shipping applies automatically to eligible orders with a merchandise subtotal of $60.00 or more, after discounts and before applicable taxes unless otherwise stated during checkout.
Order Processing
Orders are generally processed after payment has been successfully confirmed.
During holidays, promotional periods, or periods of unusually high order volume, processing may take longer than usual.
Once your order has been shipped, available tracking information will be provided where applicable.
Shipping Time
Delivery times vary depending on the destination, shipping method, local carrier operations, customs processing, weather conditions, and other factors outside our control.
Estimated delivery information shown during checkout or after shipment is provided as an estimate and is not a guaranteed delivery date.
VIP Fast Shipping
Customers who would like faster delivery may select VIP Fast Shipping for $11.00 when available.
Please note that expedited shipping speeds up the transportation process but does not necessarily eliminate normal order processing time, customs inspections, or unforeseen carrier delays.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully check your:
- Full name
- Street address
- Apartment or unit number
- City
- State or province
- Postal code
- Country
- Contact information
If you notice an address error after placing your order, please contact us at customer@traciy.com as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Delayed or Lost Packages
Occasionally, shipping delays may occur due to carrier issues, customs procedures, severe weather, holidays, or other circumstances outside our reasonable control.
If your package appears to be significantly delayed, please contact us so we can help review the available tracking information.
Customs, Duties & Taxes
Depending on the destination country or region, international orders may be subject to customs duties, import taxes, or other local charges.
Where applicable, these charges may be determined by local authorities and are generally the responsibility of the recipient unless otherwise stated at checkout.
Questions
For shipping-related questions, please contact: