We'd love to hear from you.
If you have questions about your order, shipping, returns, sizing, products, or anything else related to shopping at traciy.com, please feel free to contact our customer service team.
Customer Support
Email: customer@traciy.com
When contacting us about an existing order, please include your order number and the email address used to place your order so we can assist you more efficiently.
Customer Service Inquiries
You may contact us regarding:
- Order status
- Shipping and delivery
- Product information
- Size or fit questions
- Returns and exchanges
- Damaged or incorrect items
- Payment questions
- Other general inquiries
We aim to respond to customer inquiries as quickly as reasonably possible.
Please note that response times may be slightly longer during weekends, holidays, promotional events, or periods of high order volume.