This Privacy Policy explains how Traciy ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit or make a purchase from traciy.com.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Personal Information
Name
Billing address
Shipping address
Email address
Telephone number
Order information
Payment and transaction information
Payment information may be processed securely by third-party payment providers. We may not directly store complete payment card details.
Device and Usage Information
When you browse our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Time spent on the website
Website interaction information
Cookies and Similar Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
Keep the website functioning properly
Remember preferences
Maintain shopping cart functionality
Understand website usage
Improve customer experience
Measure marketing effectiveness
Display relevant advertising where permitted
You may be able to control cookies through your browser settings or available website privacy controls.
2. How We Use Your Information
We may use personal information to:
Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide order notifications
Handle returns and exchanges
Respond to customer service inquiries
Detect or prevent fraud and misuse
Maintain website security
Improve our products and services
Analyze website performance
Provide marketing communications where permitted by law
Comply with legal obligations
3. How We Share Information
We may share information with service providers that help us operate our business, including:
Payment processors
Shipping and logistics providers
E-commerce platform providers
Website hosting providers
Analytics providers
Marketing and advertising providers
Customer support providers
Fraud prevention and security providers
These third parties may process information only as necessary to provide relevant services or as otherwise permitted by applicable law.
We may also disclose information where necessary to comply with legal obligations, enforce our policies, protect our rights, or respond to lawful requests from authorities.
We do not sell personal information in the traditional sense of exchanging personal information directly for money.
4. Advertising and Analytics
We may use third-party analytics and advertising services to understand website activity and improve marketing performance.
Depending on your location and applicable law, you may have the right to limit or opt out of certain forms of targeted advertising, tracking, sharing, or processing.
5. Marketing Communications
If you subscribe to promotional emails or otherwise consent to receive marketing communications, we may send you information about products, promotions, discounts, and other updates.
You may unsubscribe at any time by using the unsubscribe link included in promotional emails or by contacting us.
Transactional communications relating to purchases, account activity, or customer service may still be sent when necessary.
6. Data Retention
We retain personal information only for as long as reasonably necessary for purposes including:
Completing transactions
Providing customer support
Maintaining business and tax records
Preventing fraud
Resolving disputes
Meeting legal obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain marketing or advertising activities
Some rights may be subject to legal exceptions.
To submit a privacy-related request, contact:
customer@traciy.com
We may need to verify your identity before completing certain requests.
9. International Data Transfers
Our customers, service providers, and business operations may be located in different countries.
As a result, personal information may be processed or stored outside your country of residence.
Where required, we take appropriate measures designed to protect personal information transferred internationally.
10. Children's Privacy
Our website is not intended for children who are below the minimum legal age required to independently use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided us with personal information improperly, please contact us.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
The latest version posted on traciy.com will apply.
13. Contact Us
If you have questions about this Privacy Policy or the way your personal information is handled, please contact us:
Website: traciy.com
Email: customer@traciy.com